Table of Content

Blog Summary:

This blog is a practical guide to how organizations can gain more control over their workflows by DevOps outsourcing services. It will also guide you on how your organization can benefit from outsourcing specific departments and decrease their administrative costs for in-house teams.

Table of Content

DevOps helps organizations achieve their primary goal of releasing higher-quality software in the market on time. However, recruiting an in-house DevOps team is tough for organizations in North America as it is ranked one of the most challenging IT roles in the area.

Yet, according to the Markets and Markets, DevOps market is expected to grow at a CAGR of 19.7% in the next five years till 2028.

DevOps Market Overview

The two biggest reasons for DevOps outsourcing are getting expert talent and cost-effectiveness. On one hand, a quarter of small businesses outsource to get expert talent.

On the flipside, more than half of them look to outsource for cost-effective solutions. Hence, managing the complexities of software product development without expert talent and higher costs compels them to outsource DevOps services.

In this blog, we’ll drill down more on the DevOps outsourcing strategies, benefits, practices, and models.

Why is DevOps Necessary, and How Does it Contribute?

Let us explain how the development principles of DevOps bridge the gap between development and operations and impact workflows with the following example:

DevOps streamlines Amazon’s production pipelines and reduces release cycles, enabling rapid delivery of new code every 11.7 seconds on average. This signifies how essential DevOps is for accelerated and constant releases of reliable, faster, and quality software versions.

The automated software processes of DevOps minimize human errors, maximize efficiency, and provide better scaling tools for the future. The necessity of DevOps emerges because both small and large companies want to adopt an agile approach due to its Continuous Integration (CI) and Continuous Delivery (CD).

CI/CD pipelines are the reason why organizations have been able to reduce their mean time to recover from downtime from 70 minutes to less than 15 minutes.

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DevOps Workflow Stages

A Software Development Lifecycle (SDLC) of a DevOps project management includes a continuous process of planning, feedback, observing, operating, deploying, and testing. It simplifies task management, predicts errors before a crisis, and eliminates repetitions.

The result? Organized workflow and effective communication replace chaos and confusion among owners, employees, and customers. Organizations look to take advantage of outsourced DevOps services because they streamline the CI/CD pipelines under each phase. Here’s how:

Continuous Development

The first stage of the DevOps development process requires an organization to plan and start writing the code for their project. Here, the outsourced DevOps team discusses your requirements and expectations with the stakeholders.

After that, they start an agile, continuous development process with code changes, adding new features, and addressing issues when required.

Continuous Integration

The lack of integration across all organizations with multi-code software environments is a significant issue. It pushes the teams to jump from one software to another, creating testing issues, slow processes, and disconnection.

Outsourced DevOps services bring the Continuous Development to the development cycles. These services allow the development teams to maintain a common repository accessible to the entire team. CD helps the teams update their code, and the repository automatically tests and verifies it.

Continuous Testing

Manual testing poses many obstacles while optimizing for DevOps. The speed and accuracy outsourced DevOps brings are nothing compared to manual testing. Since each code changes the database, DevOps uses the “shift left” testing approach.

The approach shifts the testing phases to the left and early in the development cycle. It uses automated testing tools like Selenium, TestSigma, and Eggplant to reduce time, effort, and delays.

Continuous Monitoring

If your company uses a particular developer script, you don’t have proper metrics to measure and improve the SDLC. In the previous testing phase, bug-free applications require a lot of quality checks. Continuous Monitoring under DevOps makes finding system errors like low memory or unreachable servers easier for any member.

DevOps engineers must go through the entire lifecycle to ensure high-performance levels to find potential bugs. Continuous Monitoring tools like Sensu, Splunk, and New Relic are used to track such metrics.

Continuous Feedback

Continuous Feedback is when organizations must audit all of their entire software based on the insights received from social media and surveys. Insights from users are essential for delivering a standout product that users love.

Outsourcing DevOps services provide a structured approach for gaining and processing customer feedback through channels and tools like Pendo.

Continuous Deployment

Continuous deployment is facilitated by informing everyone in the team about the areas that need improvement. It’s the most crucial phase of the cycle as it ensures that the final code is deployed on the servers.

With DevOps outsourcing, organizations can avail themselves of the benefits of agile processes for two prominent services:

  • Configuration management for smooth deployment and
  • Containerization for adding consistency support in the environment.

Continuous Operations

In this stage, the goal is to ensure the deployed software runs smoothly and reliably in a production environment. Key activities include real-time monitoring, automated error detection and recovery, scalability adjustments, and security enhancements in DevOps.

Continuous Operations aims to minimize downtime, optimize resource utilization, and respond swiftly to any issues or changes. It allows organizations to deliver a seamless user experience and maintain the health of their systems throughout their lifecycle.

What is DevOps Outsourcing?

While building code, the data tier is still resistant and rigid. It’s challenging to feed and refresh data to the cloud from on-premise infrastructure. Often, in-house development teams reach a breaking point where they need a proactive plan to avoid outages.

If organizations don’t have automated data delivery, it creates agility problems, leading to slow delivery pipelines. Outsourced DevOps automation tools and services bring agility and focus on treating the data like the application code.

Since the philosophy of DevOps tracks each SDLC activity, it streamlines a software project’s development lifecycle. Both data and coding teams combine the performance and engineering of a software product.

How Does DevOps Outsourcing Work?

An organization’s in-house team of DevOps engineers is an expensive investment. DevOps aims to bring a cultural change that breaks down the siloed architecture. However, since it’s not always practical and viable to achieve, they outsource these services.

So, implementing DevOps as a managed service makes sense for startups and business owners because it automates processes and speeds up software releases. They can implement timely changes by bringing dependency on each team member and lowering their administrative costs.

The Strategies in DevOps Outsourcing

A 2023 DevOps report by Puppet shows that 80% of organizations feel that even if they have achieved team success by implementing DevOps practices, they have yet to achieve organizational success. This is another reason they should consider the following strategies for DevOps outsourcing.

Managed DevOps Services

Under this strategy, your DevOps outsourcing company will collaborate with your organization’s staff to develop, test, and deploy a cloud infrastructure. As a part of their end-to-end services, they will assist your organization in creating an entire DevOps workflow, including all four stages.

DevOps Consulting

This strategy involves getting consultation services from your outsourcing partner. The engineers evaluate and measure your current process workflow and provide valuable insights and recommendations on the changes required. At the same time, they also assist you in implementing those changes that align with your business goals.

Operations Management

Under operations management, the outsourcing provider focuses on reducing the downtime during the maintenance of their operations. According to Straits Research, with the automated CI/CD tools market projected to reach USD 4,377.77 million by 2031, outsourcing automated processes produces higher-quality deliverables.

DevOps Automation

Another strategy is using outsourced DevOps automation services to automate testing environments. Your outsourcing provider will automate processes of the entire infrastructure to help you eliminate any hardware structure costs. It also includes automated scaling on-demand by automating the code changes in all the servers.

Dedicated DevOps Engineers

Hiring a dedicated DevOps engineering team is one of the most beneficial strategies. Your organization can hire engineers for a project from an offshore or nearshore outsourcing provider. Under this strategy, you have complete control over defining your requirements, objectives, team, infrastructure, and budget.

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How Does DevOps Outsourcing Benefit Your Organization?

Benefits of DevOps outsourcing

Planning a robust DevOps strategy requires an elaborate knowledge of technical, operational, agility, and, most importantly, skilled DevOps engineers. For example, AirBnB faced operational challenges in gaining source control infrastructure. The lack of sync between their system and increased Git traffic posed difficulties for their team focusing on implementing new features.

So, AirBnB opted to utilize managed services of Amazon Elastic File System (EFS) and Amazon Simple Queue Service (SQS) to maintain infrastructure control. The scaling capabilities of EFS and SQS of tens to thousands of commits per day helped them reduce operational load and brought reliability and value to customers.

Managed outsourced DevOps services will help you create a cohesive strategy for the development and operations teams.

Here’s how you will avail the benefits of DevOps outsourcing for your organization:

Focus on Core Business

Giants like WhatsApp, Skype, Slack, and Opera have smooth business processes because they outsource all their IT services from remote workers and offshore DevOps providers. With the implementation of DevOps, the specialized skills of engineers allow you to take off the burden of hiring an in-house team.

Access to a Talent Pool

Experienced DevOps specialists are costly. Glassdoor recorded a US DevOps engineer’s annual average salary as USD 1,05,000. According to LinkedIn, the ratio of vacancies to filled positions in the US for DevOps engineers is 73:41 (73000 vacancies and 41000 candidates).

It’s also the reason why many recruiters find it extremely challenging to hire them. Outsourcing companies have access to a global talent pool and a streamlined recruitment process to provide the best DevOps methodology for your roles.

Shorter Development Cycles

DevOps provides the benefits of faster, more frequent, and shorter software delivery. Continuous Integration and Continuous Delivery are the two significant parts of a DevOps lifecycle. These two practices allow incremental changes in delivery, whether small or big. Thus, it also creates a feedback loop with immediate responses.

Cost-efficient Solutions

A trial-and-error approach with in-house DevOps engineers leads to more IT expenses. Instead of following that approach, an outsourced DevOps team takes all the organizational-related financial risks. The more experience and the number of projects, the more they can provide expertise and skill to each industry client.

This approach also gives more profound and informed insights into the practices and tools they need for a particular project. Most importantly, the project risks and costs can be foreseen, and the provider and client share those risks. Access to a highly experienced team enables you to work on multiple project infrastructures, reducing operational and administrative costs.

Remarkable Tech Expertise

When implementing DevOps culture in an enterprise, the owners need to know what customers don’t want more than what they want. According to Stanford Research, even well-designed and executed projects witness only one-third of success.

If a project is not executed well due to the lack of expertise of a full-time DevOps engineer, the organization would have to invest more time and money and start the hiring process again. However, with an outsourced DevOps provider, your organization can hire a better resource with an advanced skillset.

Better Risk Management

Risk assessment is significant for maintaining a stable organizational IT infrastructure security system. Hence, it needs planning from all the teams involved. If crucial security issues remain undetected, they can pose serious issues in the later stages.

Manual detection of faulty meters, safety concerns, and downtime risks consume more time leads to monetary losses. However, a DevOps engineer enables you to work with an agile software development that minimizes such risks.

They can detect anomalies in the earlier development stages with automated Artificial Intelligence and Machine Learning algorithms.

Better Quality and Flexibility

DevOps works on an agile approach. Under this approach, development teams create several iterations of a product and integrate feedback from earlier versions to improve the quality of succeeding versions. Moreover, some projects also require implementing features from third-party service providers.

Topdanmark integrated cloud migration, and DevOps modernization services to develop a self-help portal for their insurance services. Adopting DevOps helped them rapidly deploy new versions, achieving 100% automation and improved CI/CD efficiency for their servers.

Additional Resources

DevOps is a vast field with specialists taking up multiple responsibilities, which vary for each project. These include rare ones, too:

  • Database administrators
  • Configuration Managers
  • Code Release Reviewers
  • Automation Architects
  • Data Analysts

Hence, building an in-house team becomes complicated as recruiting such professionals is challenging.

Which Services Can You Outsource Using DevOps as a Service and Why?

DevOps as a services

Whether a big company or a small business, your organization can benefit from forming a competent development team. Outsourcing DevOps services are beneficial for both. According to Zippia, the most common reason big US companies outsource is because it helps them save up to 90% of their labor costs.

On the other hand, 26% of small businesses with 10 or fewer employees outsource to get expert help. Since they track every step of the software development and delivery process, you have an equal opportunity to drive your business innovation.

The essential services that you can outsource when you hire DevOps engineers are:

  1. Cloud services implementation
  2. Security and audit of infrastructure
  3. Delivery pipelines
  4. Automated processes

DevOps Outsourcing or In-house DevOps: Which One to Choose?

The global DevOps outsourcing market is valued at USD 40.16 billion with a predicted annual growth rate of 4% till 2025. The US holds 38% of this market share with IT as the leading sector.

When you outsource DevOps services, your company will see:

  • reduced failure rate roughly three times, and,
  • increase recovery after those failures by approximately 24 times.

But most of all, you would have synchronization of teams and a faster recruitment process than an in-house team. Hence, DevOps implementation poses two choices for the organizations – should they go with their in-house development team or outsourced DevOps teams?

Let’s take a look at this comparative table of what you get and what you pay for outsourced DevOps services:

In-house DevOps Team Outsourced DevOps Team
Pros Cons Pros Cons
Internal control over each project aspect Requires building infrastructure from scratch Reduced costs for hiring top talent with extensive niche industry knowledge Too many vendors to choose from which can create confusion
Control over expenses More admin costs, especially for niche benefits Additional resources and experience in a variety of projects Need to set up infrastructure from scratch and maintain the same collaboration
Freedom to choose any tool with no adherence to the vendor’s toolkit Time-consuming and costly hiring and training process Domain expertise to handle unforeseen circumstances Increased costs for complex deployments
Smooth communication and collaboration Employee turnover and limited expertise Easy to scale the teams up or down without extra costs Outsourced talent won’t become an essential part of a team
Redistribute internal tasks as per roles Shortage of local DevOps talent Project management is carried out at the vendor’s site Sometimes, vendors are unfair and may hide actual fees
Organization of workplace for new team members Reduced risks of employee turnover due to a strong DevOps culture
Accustomization to similar tasks and lack of fresh ideas Motivated teams, adherence to contract, and value for money

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How to Get Started for Successful DevOps Outsourcing?

Successful DevOps Outsourcing

Many organizations are outsourcing DevOps to leverage expertise and streamline their processes. However, successful DevOps outsourcing requires careful planning, analysis, and execution.

Let’s explore the critical steps to get started on the path to success.

Analysis and Recommendations

Before diving into DevOps outsourcing, thoroughly analyzing your organization’s current state, existing processes, pain points, and objectives are essential. Engage your internal teams, including development and operations, to gather insights into what needs improvement.

Based on this analysis, you can develop recommendations to implement DevOps practices. Additionally, seek input from key stakeholders to ensure alignment with business goals. This initial analysis and recommendation phase set the foundation for a successful DevOps outsourcing journey.

Define DevOps Objectives

Once you understand your organization’s current state, define your DevOps objectives. What specific outcomes do you aim to achieve through outsourcing?

Common DevOps objectives include:

  1. Faster time-to-market for software releases
  2. Improved software quality and reliability
  3. Enhanced collaboration between development and operations teams
  4. Reduced operational costs
  5. Scalability and flexibility in infrastructure management

Articulating these objectives helps your internal teams and potential outsourcing partners align their efforts with business goals.

Create a Governance Framework

Establishing a governance framework is crucial to maintaining control and oversight throughout the outsourcing engagement. Develop policies, processes, and guidelines to help implement and manage the DevOps practices.

Here are the essential elements of a governance framework:

  1. Roles and responsibilities: Define who is responsible for what within your organization and the outsourcing vendor’s team.
  2. Compliance and security standards: Ensure all DevOps practices comply with industry standards and meet your organization’s security requirements.
  3. Change management: Develop procedures for handling DevOps processes, tools, or methodologies changes.
  4. Performance metrics: Establish KPIs to measure the success of your DevOps outsourcing engagement.

A well-structured governance framework provides clarity and accountability, reducing the risk of misalignment and misunderstandings.

Evaluate DevOps Outsourcing Vendors

Selecting the right outsourcing vendor is a critical decision. Begin by identifying potential vendors through referrals, research, or industry events.

When evaluating vendors, consider the following factors:

  1. Expertise and experience: Assess the vendor’s track record in implementing DevOps practices, including case studies and client references.
  2. Cultural fit: Ensure that the vendor’s values and work culture align with your organization’s, fostering effective collaboration.
  3. Technology stack: Verify that the vendor has experience with the tools and technologies relevant to your DevOps needs.
  4. Scalability: Assess the vendor’s capacity to scale their services as your organization grows.
  5. Pricing structure: Evaluate the cost-effectiveness of the vendor’s services and whether it aligns with your budget.

Conduct interviews, request proposals, and perform due diligence to make an informed decision.

Signing a Contract

Once you’ve identified the right outsourcing vendor, it’s time to formalize the engagement through a contract.

Ensure that the contract is comprehensive and includes the following elements:

  1. Scope of work: Clearly define the DevOps services, including specific tasks, timelines, and milestones.
  2. Service-Level Agreements (SLAs): Establish performance metrics and expectations for the vendor’s service quality.
  3. Legal and compliance considerations: Include data protection, intellectual property, and dispute resolution clauses.
  4. Termination and exit strategy: Outline the process for ending the outsourcing engagement and transitioning responsibilities back in-house if necessary.

Review the contract thoroughly with legal counsel to safeguard your interests.

Scrutinize the Plan and Communication Skills

Effective communication is the bedrock of successful DevOps outsourcing. Collaborate closely with the vendor to create a detailed project plan.

This plan should include:

  1. Workflow diagrams and process maps illustrating how DevOps practices will be implemented.
  2. Clear timelines and milestones for project deliverables.
  3. Communication protocols and channels for regular updates, issue escalation, and feedback.
  4. Contingency plans for addressing unexpected challenges or disruptions.

Ensure the outsourcing team has strong communication skills and can effectively engage with your internal teams.

DevOps Performance Tracking

Measuring and tracking DevOps performance leads to a robust monitoring and reporting system.

It helps track the following essential metrics:

  1. Deployment frequency: How often new features or updates are released.
  2. Lead time for changes: Time taken to move from code commit to deployment.
  3. Mean time to recovery: How quickly issues are resolved.
  4. Failure to Implement Changes: How many times the team was unsuccessful in implementing changes.

Regularly review these metrics with your outsourcing vendor and adjust as needed to improve DevOps processes continuously.

When Not to Outsource DevOps?

Outsourcing DevOps may not be the best choice in specific scenarios:

  • Startups and Small Teams: In early-stage startups or small teams, where close collaboration and rapid changes are essential, outsourcing may lead to communication gaps and slow response times.
  • Highly Specialized Environments: Outsourcing may not align with the specific expertise needed if your organization operates in an extremely niche or highly regulated industry with unique requirements.
  • Critical Core Functions: Core, strategic functions that require in-depth knowledge of your company’s culture, products, or services are better handled in-house. DevOps directly impacting your competitive advantage might not be suitable for outsourcing.
  • Lack of Vendor Expertise: If you can’t find an outsourcing vendor with sufficient expertise in your technology stack or industry, it’s a sign that outsourcing might not be a good fit.
  • Short-Term Projects: Building an outsourcing relationship might be more cumbersome than executing the project in-house for short-term, project-specific DevOps needs.

Maintaining in-house DevOps capabilities in these situations could be more cost-effective and align with your business goals.

DevOps Outsourcing Models

DevOps Outsourcing Models

DevOps outsourcing models include hiring DevOps consultants for guidance, specialized tasks, or a dedicated team for ongoing support. It also includes the Managed Services model with a third party managing the entire DevOps process.

Choose the model that aligns with your organization’s specific needs and objectives:

Hire DevOps Consultants

Organizations can engage DevOps consultants on a short-term basis to assess existing processes, recommend improvements, and provide guidance. This model suits companies seeking expert advice to kickstart their DevOps transformation without a long-term commitment.

Hire DevOps Developers

When specific DevOps projects or tasks require specialized skills, companies can hire DevOps developers on a project-based or temporary basis. These professionals focus on implementing and maintaining DevOps practices.

Hire a Dedicated Team

Some organizations opt for a dedicated DevOps team that works exclusively on their projects. This model ensures consistent attention and alignment with the company’s goals, making it suitable for long-term, complex DevOps initiatives.

Managed Services Model

Under this model, a third-party service provider manages the entire DevOps process, from strategy development to ongoing operations. It’s a comprehensive approach that allows organizations to outsource their DevOps needs entirely, often with a focus on cost efficiency and performance optimization.

DevOps Outsourcing Best Practices

Hitting the nail with the right outsourcing partner involves DevOps best practices to make it a long-term and resourceful partnership.

Clear Expectations and Compatibility

Clearly define your DevOps objectives, desired outcomes, and Key Performance Indicators (KPIs). Ensure the outsourcing partner understands your unique business processes, culture, and values. Effective communication and alignment at the outset are crucial for a successful partnership.

Decisions Shouldn’t be Budget-based

While cost efficiency is a consideration, decisions regarding DevOps outsourcing should be more than just budget-driven. Prioritizing quality, expertise, and the ability to meet your DevOps goals is essential over simply choosing the lowest-cost provider.

DevOps is a critical component of software development and delivery, and focusing on long-term value rather than short-term savings is crucial.

Deciding the Best Payment Model

Selecting a suitable payment model is another key consideration. Two standard payment models in DevOps outsourcing are fixed-price and Time-and-Materials (T&M):

  • Fixed-price contracts provide cost predictability but may limit flexibility.
  • T&M contracts offer more adaptability but can be less predictable regarding costs.

Regular Review of Key Metrics

DevOps outsourcing is not a one-time decision but an ongoing partnership. Implementing continuous monitoring and evaluation mechanisms is essential to promptly optimize and address any issues.

Risk Management and Contingency Planning

Identify potential risks associated with DevOps outsourcing and develop a comprehensive contingency plan. This plan should include mitigation strategies for common risks such as security breaches, communication breakdowns, and unexpected project delays. Being proactive in risk management helps minimize disruptions and ensures smooth operations.

Challenges of Outsourcing DevOps

Outsourcing DevOps can offer numerous benefits but presents several challenges.

Technical Challenges

Aligning the outsourcing partner’s technology stack with your own can be complex. Mismatched tools and platforms can hinder seamless integration and collaboration.

Security Concerns

Ensuring the security of your systems and data can be challenging when outsourcing. A breach or vulnerability in the outsourcing partner’s infrastructure could have severe consequences.

Tool and Process Standardization

Achieving consistency in tools and processes across distributed teams can be difficult. Differences in toolsets and methodologies may lead to inefficiencies.

Organizational Challenges

  1. Cultural Alignment: Aligning the outsourcing partner’s culture with your organization’s can be tricky. Differences in work culture, values, and communication styles can impact collaboration and understanding.
  2. Knowledge Transfer: Transferring domain knowledge to the outsourcing team and ensuring they understand the nuances of your business can be time-consuming and challenging.
  3. Change Management: Getting internal teams to adapt to the new outsourcing model may face resistance. Employees may be concerned about job security or changes in their roles.

Operational Challenges

  1. Communication and Coordination: Managing communication across time zones and languages can be a significant hurdle. Miscommunication or delays can affect project timelines.
  2. Service Quality: Ensuring consistent service quality from the outsourcing partner can be a concern. Frequent monitoring and performance evaluations are necessary.
  3. Dependency on Vendor: Over-reliance on the outsourcing partner can lead to vulnerabilities. A lack of in-house expertise can make organizations dependent on the vendor.

How Much Does DevOps as a Service Cost?

DevOps as a Service (DaaS) costs can vary from scope, project complexity, vendor reputation, and location. Typically, DaaS providers offer tiered pricing models based on the client’s specific needs.

  • Small to medium-sized projects: DaaS can start at approx. USD 1000 per month.
  • Extensive and complex projects:  DaaS can range from USD 10,000 to USD 1,00,000 monthly.
  • Hiring a team: DaaS can cost approximately USD 100 per hour. If you hire 2-3 engineers, it can cost up to USD 1,75,000 per year.

Engaging in a thorough discussion with potential DaaS providers and understanding their pricing structures is essential to determine the most cost-effective solution for your DevOps needs.

Streamline Your DevOps Workflows with Moon Technolabs

Moon Technolabs offers cutting-edge solutions to streamline your DevOps workflows. Our services of DevOps outsourcing include:

  • CI/CD pipeline setup
  • Infrastructure automation
  • Containerization
  • Cloud deployment

What can you leverage with Moon Technolabs’ solutions?

  1. Automate repetitive tasks
  2. Enhance collaboration between teams.
  3. Prioritize security and compliance
  4. Robust and protected delivery pipelines

We tailor our services to fit your unique business needs, allowing you to efficiently scale and optimize your development process. With Moon Technolabs as your DevOps partner, you will increase efficiency, and accelerate time-to-market for your software products while maintaining high-quality standards.

FAQs

01

What Should I Consider When Selecting a DevOps Outsourcing Partner?

When selecting a DevOps outsourcing partner, consider their expertise, track record, cultural fit, and technology stack compatibility. It's crucial to align their capabilities with your project requirements and business goals.

02

Which is Preferable for Startups: In-House or Outsourced DevOps?

For startups, the choice between in-house or outsourced DevOps depends on budget, expertise, and scalability needs. In-house offers control but can be resource-intensive, while outsourcing can provide expertise without high costs.

03

How can I measure the success of our DevOps outsourcing initiative?

You can measure the DevOps outsourcing success through key performance indicators (KPIs) like deployment frequency, lead time, mean time to recovery, and change failure rate. Regularly evaluate these metrics to ensure your objectives are met, and improvements are sustained.
About Author

Jayanti Katariya is the CEO of Moon Technolabs, a fast-growing IT solutions provider, with 18+ years of experience in the industry. Passionate about developing creative apps from a young age, he pursued an engineering degree to further this interest. Under his leadership, Moon Technolabs has helped numerous brands establish their online presence and he has also launched an invoicing software that assists businesses to streamline their financial operations.